Phone Condition Grading
Looking for a similar page for laptops or tablets? Click the links below.
A cell phone does not need to be brand-new to be fully functional. You may be able to meet the needs of a customer by listing refurbished model for a lower price, without forcing the customer to sacrifice any of the functionality they need.
With that said, it's important that our customers and merchants are on the same page whenever an order is placed for a used electronic. "Used" or "refurbished" products have some potential for variance with regards to restoration quality, which is why we have developed a scale for "condition grading."
New | Refurbished (A-Grade) | Refurbished (B-Grade) | Scratch & Dent
Exactly what it says on the tin: a brand new, unused, unopened product.
Phone Condition: new
What’s Included: any and all accessories typically provided by manufacturer, including headphones, user manual, and/or SIM card
Packaging: manufacturer packaging
Refurbished (A-grade) mobile phones have been tested and certified by a third-party refurbisher according to four criteria: 1) functionality 2) cleaning 3) inspection 4) repackaging.
Phone Condition: like new (little to no wear)
What’s Included: generic charging cable and power adapter
Packaging: generic packaging
Refurbished (B-grade) mobile phones arrive clean and free of water damage. Though free of cracks or dents, the phone will show light signs of wear.
Scratch & Dent
Scratch & Dent cell phones are 100% functional and will arrive with a screen free of cracks. Signs of use will be evident, however.