Tablet Condition Grading






Looking for a similar page for laptops or phones? Click the links below.

Laptop Grading Definitions | Phone Grading Definitions

Buying refurbished tablets can have a big upside for customers: savings. Used tablets are almost always a little more inexpensive than the brand-new variety.

With that said, it's important that our customers and merchants are on the same page when an order is placed for a used electronic. "Used" or "refurbished" products have some potential for variance with regards to restoration quality, which is why we have developed a scale for "condition grading." 

We ask merchants to consult this scale below when listing a refurbished tablet on Goods Marketplace. Your customer has access to this same criteria for reference when placing a purchase. Please determine which condition below best reflects your listing, and make sure to provide this designation in your listing. Listings that fail to comply with this grading scale may be removed from Groupon Goods Marketplace.

New | A-Grade | B-Grade | Scratch & Dent





New


  • Tablet Condition: new

  • What’s Included: includes all original accessories, such as standard battery supplies or power cords.

  • Packaging: manufacturer packaging

    Warranties on all tablets—whether new, A-grade, B-grade, or scratch and dent—vary from 30 days to 1 year. Please review the fine print on your Groupon for any and all applicable warranty information.



Refurbished (A-Grade)


  • Tablet Condition: like new, tested and certified by a third-party refurbisher based on functionality, cleaning, inspection, and repackaging.

  • What’s Included: refurbished or generic charging cable and power adapter

  • Packaging: generic packaging, including manual

    Warranties on all tablets—whether new, A-grade, B-grade, or scratch and dent—vary from 30 days to 1 year. Please review the fine print on your Groupon for any and all applicable warranty information.




Refurbished (B-Grade)


  • Tablet Condition: possible light blemishes or scuffs may appear on the screen, and minor scratches, dings, or scuffs may appear on the exterior. B-grade products will have no cracks or chips and will be clean with zero water damage.

  • What’s Included: refurbished or generic charging cable and power adapter

  • Packaging: generic packaging; does not include manual or other basic manufacturer packaging.

    Warranties on all tablets—whether new, A-grade, B-grade, or scratch and dent—vary from 30 days to 1 year. Please review the fine print on your Groupon for any and all applicable warranty information.




Scratch and Dent



  • Tablet Condition: Tablets will show signs of use, with minor dings, dents, and smudges on the front and back. Tablet corners may be slightly dented. There may also be scratches or scuffs on the screen, but the screen will not have chips or cracks. Scratch-and-dent tablets will always be 100% functional.

  • What’s Included: refurbished or generic charging cable and power adapter

  • Packaging: generic packaging; does not include manual or other basic manufacturer packaging.

    Warranties on all tablets—whether new, A-grade, B-grade, or scratch and dent—vary from 30 days to 1 year. Please review the fine print on your Groupon for any and all applicable warranty information.