Laptop Condition Grading






Looking for a similar page for tablets or phones? Click the links below.

Tablet Grading Definitions | Phone Grading Definitions

Buying refurbished laptops has a big upside for customers: savings. Used laptops are almost always a little more inexpensive than the brand-new variety.

With that said, it's important that our customers and merchants are on the same page when an order is placed for a used electronic. "Used" or "refurbished" products have some potential for variance with regards to restoration quality, which is why we have developed a scale for "condition grading." 

We ask merchants to consult this scale below when listing a refurbished laptop on Goods Marketplace. Your customer has access to this same criteria for reference when placing a purchase. Please determine which condition below best reflects your listing, and make sure to provide this designation in your listing.

New |  Refurbished (Grade A) |  Scratch & Dent



New



  • Laptop Condition: new

  • What’s Included: includes all original accessories, such as standard battery supplies or power cords.

  • Packaging: manufacturer packaging




Refurbished (A-Grade)


  • Laptop Condition: like new, with little to no wear. Tested and certified by a third-party refurbisher based on functionality, cleaning, inspection, and repackaging.

  • What’s Included: refurbished or generic charging cable and power adapter

  • Packaging: generic packaging






Scratch and Dent


  • Laptop Condition: Laptops will show signs of use, with minor dings, dents, and smudges on the front and back. Laptop corners may be slightly dented. There may also be scratches or scuffs on the screen, but the screen will not have chips or cracks. Scratch-and-dent laptops will always be 100% functional.

  • What’s Included: refurbished or generic charging cable and power adapter

  • Packaging: generic packaging; does not include manual or other basic manufacturer packaging.