When you log into Gateway, you will see the Dashboard in the left-hand navigation menu.
At the top of the Dashboard page, you’ll see some basic account information and filters for category and date.
The Merchant Level refers to your Merchant Graduation Level. The Merchant Graduation program is an automatic process on Goods Marketplace that rewards high-performing merchants with greater sales potential.
It is Groupon's highest priority to maximize customer experience, and we expect our merchants to place an emphasis on offering attentive service and quality products. Merchants must demonstrate their ability to perform at a consistently excellent level before we can allow them to operate at higher volumes.
During the graduation process, your account is subject to a weekly Scorecard. The final Scorecard at the end of your ‘Graduation Cycle’, or review date, is used to determine how your account will move through the Graduation process. Below is a breakdown of what to expect of your account at the time of review.
Learn more about Merchant Graduation here.
Cycle End Date
Every account has a unique cycle start and end time. The cycle for your account is based on when your first unit was sold with us, or when your account was suspended or un-suspended (if applicable). When any of these events occur, your 30-day sales cycle will automatically be reset. The ‘Cycle End Date’ marks the end of the account cycle.
Learn more about Thresholds here.
Sales Summary Graphs
Below the filters, you’ll see a sales summary graph that displays Units Sold, Total Sales, and Average Daily Sales:
When you click ‘View Detailed Sales Metrics’ it will take you to the following page:
The ‘Listing Summary’ shows how many items you have under each product status. Clicking the number of SKUs next to each color will take you to a detailed list of the SKUs in each status.
The inventory summary gives an overview of your inventory health. SKUs in red status are out of stock and should be addressed immediately, SKUs in yellow status have low inventory and should be monitored, and SKUs in green status have sufficient inventory.
Clicking on the number of SKUs next to each color will take you to a detailed list of the SKUs in each status.
Note: Merchant Available QTY on the Inventory Summary page reflects the total number of units available to sell on the Groupon site. This quantity includes the total number of units in your warehouse.
When you click ‘View Detailed Inventory Metrics’ it will take you to the following page: