As your 1P Vendor account deals are migrated to your 3P Merchant account you might notice that a few failed, you are welcome to begin re-creating any of these "lost" listings using Gateway's new product creation tools if you wish.


How to Review Deal Migration Failures

 

  1. Open the Bulk Upload page in Gateway

  2. Download file with the red cloud with variation name "1P to 3P Catalog". If there is a green cloud, it means there were no errors and no action is required

  3. The merchant creates a new product in the 3P account and resolves the error for the deal to be approved.

  4. Merchant notifies the buyer of the deals that have been recreated 





Common Errors and How to Resolve


Explanation

Resolution Process

The country of origin abbreviation is not valid

The merchant can review the bulk upload template to find the acceptable list of country codes, update, and upload into the new 3P account

Duplicate UPC

Only if the product is a distinct new product, upload a new deal with a different UPC for approval.

Duplicate UPC

Only if the product is a distinct new product, upload a new deal with a different UPC for approval.

Invalid MRT

The merchant must find the current MRT for the product group by referencing the bulk upload template. Once the update the MRT they can upload into the 3P account

Invalid MRT

The merchant must find the current MRT for the product group by referencing the bulk upload template. Once the update the MRT they can upload into the 3P account

UPC's must be alphanumeric only and cannot contain special characters

The merchant must update the UPC to be an alphanumeric value and can upload into the 3P account

A reference price of 0 is not allowed

The merchant can update the reference price to be a non zero value and upload into the 3P account

The main image URL is not a valid URL

The merchant can correct the URL and upload into the 3P account