Gateway Bulk Upload Limits

As a Marketplace merchant, you will be able to upload 15,000 rows per bulk file within a 12-hour window. This applies to all file types in Gateway, including 'Cost & Quantity', and 'Catalog' files. These limits will help ensure that time-sensitive updates from vendors can push through to the site and app as quickly as possible with no backlog. The 12-hour windows are as follows:

The 12-hour windows are as follows:

  • 6 am to 6 pm CT

  • 6 pm to 6 am CT

If your upload exceeds the 15,000 rows per file maximum within either of these 12-hour windows, the uploaded file will show an error message indicating that you must wait until the next window to upload.