API
Application Programming Interface (API)
Overview:
With this option, you will make a call to Groupon’s API endpoint for orders and shipping tracking. Marking orders exported in CI is required - you must call this export endpoint immediately after the get_orders endpoint. If not exported, this could lead to CS cancellations and loss of payment for shipped orders that remain unexported in CI.
EDI
Electronic Data Interchange (EDI)
Overview:
With EDI, a VAN is required in order to interchange data. You will be able to receive order, reject and/or accept orders, add shipping tracking, and update inventory to SKU’s. Groupon only supports the 850, 855, 856, 824, and 846. Currently, this is the only automated option we offer for inventory updates. This option is only available to USA region and you have to be operating in Gateway. Orders will be marked as exported in CI upon Groupon’s send of the order via the 850.
FTP
File Transfer Protocol (FTP)
Overview:
The CommerceInterface (CI) FTP method allows merchants to interact with the CI platform via FTP file transfers for orders and shipping tracking. Orders will be marked as exported in CI upon Groupon’s FTP file drop.
Overview:
With the e-mail order method option, e-mail notifications are sent to assigned users every time new orders are dropped in Commerce Interface at the merchant established frequency in CI (every 1 hour up to 4 hours). This option works within CI and does not support inventory updates via CI. Orders will be marked as exported in CI upon email notification.
Order Method | Time of 'Export' Action in CI | Export Frequency |
API | Order send via API call | Managed by merchant |
EDI | Order send via Groupon | Managed by Groupon - every 10-15 minutes |
FTP | Order send via Groupon | Managed by Groupon - every 10-15 minutes |
Order send via email | Managed by merchant - can set up to 4hr delay in CI |
