What Is the "Product Group ID"/"Variation Grouping ID"?

The Product Group ID, known in the bulk upload template as "Variation Grouping ID", is a group of letters and/or number that ties together the variations (unique options) of a product group (i.e. deal).

For UI product creation

The Product Group ID is an auto-populated field found at the top of the Products section of the Update Product Group page. This field does not need to be filled manually and will remain blank throughout your product creation, but will appear filled when re-visiting your product after creation.

For bulk upload

The Variation Grouping ID is created by the supplier. Any products that have the same value in this field will be grouped together as a product group. If this field is left blank, each line will be created as a separate deal and will not be linked together as a product group. The Variation Grouping ID can be a random combination of letters and numbers, the manufacturer model number of the product group, or can describe the product group that you are creating.

Examples:

“Superior Egyptian Bathrobes” for different colors of the same bathrobe
“Men’s Wingtip Shoes” for different sizes of the same shoe
"WYNRK-20" for various colors of an item with the same manufacturer model number

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Metric	Description	Score	Goal
Overall Performance	Overall Scorecard Health		100%
Tracking Uploaded On-Time Rate	The rate at which orders receive a tracking number upload from the merchant within 2 business days of the order being placed.		>98%
Tracking Movement On-Time Rate	The rate at which an order's tracking number shows movement on the carrier's website within 3 business days of the order being placed.		>97%
Cycle Time	Average time elapsed between the date an order is placed, and the date that order is marked delivered.	Days	<6 Days
Customer to Merchant On-Time Response Rate	The rate at which tickets and messages created by customers receive a response within 1 business day.		>95%
Cancellation Rate	The rate at which orders placed are then cancelled by the merchant prior to tracking upload.		<0.5%
Return Rate	The rate at which successfully placed orders are returned/refunded after tracking has been uploaded.		<0.5%
Customer to Groupon Contact Rate	The rate at which orders received by the merchant result in customers contacting Groupon Customer Service.		<1.4%
Customer to Merchant Contact Rate	The rate at which orders received by the merchant result in customers opening a ticket to contact the merchant directly.		<3.6%
Customer Satisfaction Score	The rate of customers indicating satisfaction with their merchant’s customer service following a ticket being marked “Solved”.		>70%

Metric

Description

Score

Goal

Overall Performance

Overall Scorecard Health

100%

Tracking Uploaded On-Time Rate

The rate at which orders receive a tracking number upload from the merchant within 2 business days of the order being placed.

>98%

Tracking Movement On-Time Rate

The rate at which an order's tracking number shows movement on the carrier's website within 3 business days of the order being placed.

>97%

Cycle Time

Average time elapsed between the date an order is placed, and the date that order is marked delivered.

Days

<6 Days

Customer to Merchant On-Time Response Rate

The rate at which tickets and messages created by customers receive a response within 1 business day.

>95%

Cancellation Rate

The rate at which orders placed are then cancelled by the merchant prior to tracking upload.

<0.5%

Return Rate

The rate at which successfully placed orders are returned/refunded after tracking has been uploaded.

<0.5%

Customer to Groupon Contact Rate

The rate at which orders received by the merchant result in customers contacting Groupon Customer Service.

<1.4%

Customer to Merchant Contact Rate

The rate at which orders received by the merchant result in customers opening a ticket to contact the merchant directly.

<3.6%

Customer Satisfaction Score

The rate of customers indicating satisfaction with their merchant’s customer service following a ticket being marked “Solved”.

>70%

What Is the "Product Group ID"/"Variation Grouping ID"?

's Scorecard