About Product's Rating and Reviews

Why is my product closed due to low ratings?
In an effort to provide customers with the best experience, Groupon closes products with poor ratings. Products with an average rating of 2.5 and below with...
Fri, 5 Oct, 2018 at 10:45 AM
What are the Rating and Reviews policies?
The goal of the Goods Marketplace rating policy is to create a positive customer experience. We ensure that the ratings and reviews are from verified Groupo...
Tue, 8 May, 2018 at 1:26 PM
What does product suppression mean?
Product suppression means that a product will only be purchasable by using the direct link. Suppressed listings cannot be found on our site via search or br...
Fri, 5 Oct, 2018 at 10:47 AM
How is product reviews collected?
Goods Marketplace ratings and reviews surveys are generally sent to customers two days after a product is delivered. Typically we can expect to receive a su...
Tue, 8 May, 2018 at 1:26 PM
How can I see what customers are saying?
As of now Goods Marketplace ratings and reviews aren't customers facing for 3rd party marketplace listings. Therefore, reviews received will affect how...
Tue, 8 May, 2018 at 1:26 PM