Orders Fulfillment (CI)

Resources related to Order Fulfillment on Groupon Goods Marketplace.

Supported Shipping Carriers
Supported Shipping Carriers Verifiable tracking is critical for providing a positive experience to both our customers and merchants. Merchants failing ...
Fri, 19 Mar, 2021 at 2:30 PM
Drop Ship Fulfillment in Commerce Interface
Step-by-Step: 1. You will be notified by email every 4 hours if orders are dropped into Commerce Interface (CI). Orders dropped before 5 pm CST must be ...
Mon, 28 Dec, 2020 at 12:46 PM
Order Refunds/Returns Guidelines
Order Refunds/Returns Guidelines  Groupon Goods Marketplace has specific procedures for order refunds and returns as outlined in your Merchant Agreement...
Tue, 27 Apr, 2021 at 11:17 AM
CI: Uploading Tracking Information
How to Upload Tracking In Bulk 1. Sign into CI and click on “Orders” in the left-hand menu.  2. Click on the “Import” button in the top right-...
Thu, 19 Nov, 2020 at 7:56 AM
Marketplace Fulfillment Available Order Methods
API, EDI, E-mail, FTP order methods for GSOR (first party) vendors. API Application Programming Interface (API)  Groupon Specs  Overview:  Wi...
Wed, 24 Mar, 2021 at 4:12 PM
CI: Remittance Center
The Remittance Center (RC) in CI gives an overview of your fulfillment activity in the program. In order to access the RC, click on the icon in the left-...
Thu, 19 Nov, 2020 at 7:56 AM
Multiple-Quantity Orders
Marketplace Cart allows customers to purchase multiple products in a single checkout.   Marketplace Cart it also allows “multiple-quantity orders”. Multip...
Fri, 30 Apr, 2021 at 2:59 PM
CI: Uploading Tracking Information
How to Upload Tracking In Bulk 1. Sign into Commerce Interface (CI) and click on the “Orders” tab on the left-hand menu.  2. If you have not alread...
Thu, 19 Nov, 2020 at 7:56 AM
Updating Tracking Information
Updating Tracking Information Merchants cannot manually update their own tracking information on existing orders from within CommerceInterface. They...
Tue, 23 Mar, 2021 at 2:13 PM
Issuing Refunds
How to Issue a Refund  1. Navigate to “Orders” tab in CommerceInterface. Merchants can issue refunds to their customers in CommerceInterface. To begin t...
Tue, 27 Apr, 2021 at 12:17 PM