Orders Fulfillment (CI)
Resources related to Order Fulfillment on Groupon Goods Marketplace.
Supported Shipping Carriers Verifiable tracking is critical for providing a positive experience to both our customers and merchants. Merchants failing ...
Fri, 19 Mar, 2021 at 2:30 PM
Order Refunds/Returns Guidelines Groupon Goods Marketplace has specific procedures for order refunds and returns as outlined in your Merchant ...
Thu, 15 Jul, 2021 at 2:41 PM
API Application Programming Interface (API) Groupon Specs Overview: With this option, you will make a call to Groupon’s API endpoint for ord...
Mon, 28 Jun, 2021 at 11:59 AM
The Remittance Center (RC) in CI gives an overview of your fulfillment activity in the program. In order to access the RC, click on the icon in the left-...
Thu, 19 Nov, 2020 at 7:56 AM
Marketplace Cart allows customers to purchase multiple products in a single checkout. Marketplace Cart also allows “multiple-quantity orders”. Multiple-...
Mon, 28 Jun, 2021 at 12:03 PM
How to Upload Tracking In Bulk 1. Sign into Commerce Interface (CI) and click on the “Orders” tab on the left-hand menu. 2. If you have not alread...
Thu, 19 Nov, 2020 at 7:56 AM
Updating Tracking Information Merchants cannot manually update their own tracking information on existing orders from within CommerceInterface. They...
Tue, 23 Mar, 2021 at 2:13 PM
How to Issue a Refund 1. Navigate to “Orders” tab in CommerceInterface. Merchants can issue refunds to their customers in CommerceInterface. To begin t...
Tue, 15 Jun, 2021 at 12:41 PM
If you reach an agreement with your customer to have an order returned, you may not ask the customer to ship the product back at their own cost. Per Goods M...
Fri, 19 Mar, 2021 at 2:49 PM
Marketplace Return Policies Groupon Goods Marketplace return policies are broken into either a "Free Returns" policy ...
Tue, 27 Jul, 2021 at 9:35 AM
