Need Customer Support?
Are you a customer looking for help with a purchase you made on Groupon Goods Marketplace? If so, it seems you’ve ended up on the Merchant Support portal by mistake. Unfortunately, the resources found on this portal won’t be very helpful in answering your questions as a customer.
The good news is, Groupon has awesome Customer Support resources designed specifically to assist you. We're happy to point you in the right direction!
(if you're a merchant, click here to navigate to our Merchant Support library)
Groupon Customer Support Page
If you're having issues with an existing order, want to track your package, manage your customer account, or contact a merchant directly, we recommend you visit the Groupon Customer Support page.
Groupon Customer FAQ Page
If you have remaining questions, you may find the answer you're looking for on the Groupon Customer FAQ page. Here, you can find information on return policies, warranties, shipment tracking, payment methods and more.
Groupon Goods Marketplace Merchant?
If you are a merchant on Groupon Goods Marketplace, please navigate back to our merchant support resources, tailored for your experience! Click here to return to our library of support articles in the Merchant Success Portal.