Supported Shipping Carriers



Verifiable tracking is critical for providing a positive experience to both our customers and merchants. Merchants failing to upload accurate tracking from a supported carrier may result in issues processing payments for those orders.

 

Please see the revised list of updated carriers below, then reference our corresponding Approved Carrier Codes to ensure your tracking is being uploaded correctly. 





Approved Carriers


Any carrier or shipping service level NOT listed below cannot be used by merchants for order fulfillment. Orders shipped using an unsupported carrier or service level will not be eligible for payment. 


Approved Small Parcel Carriers

  • DHL 

  • FedEx

  • UPS, UPS Mail Innovations 

  • USPS


Approved LTL Carriers (speak to your Operations Account Manager prior to using any of the below carriers for delivery)

  • ABF

  • AIT Worldwide

  • Associated Global Systems

  • CEVA

  • JB Hunt

  • MXD Group

  • Manna

  • R&L Carriers

  • STI




Using the Correct "Carrier Code"


The most common cause for broken or invalid tracking is inaccurate Carrier Codes. It's important that merchants verify all order information is accurate before uploading tracking into Commerce Interface


Your order will not track movement in our system properly unless you use the correct Approved Carrier Codes from the below list in your tracking upload file to Commerce Interface.


CARRIER NAME
ACCEPTED CARRIER CODES
ABF
ABF or abf
AIT Worldwide
AIT or ait
Associated Global Systems
AGS or ags
CEVA
CEVA or ceva
DHL
DHL or dhl
FedEx
FEDEX or fedex
JB Hunt
JBH or jbh
MXD Group
MXD or mxd
Manna
MNA or mna
R&L Carriers
RRCAR or rrcar
STI
STI or sti
UPS
UPS or ups
UPS Mail Innovations
UPSMI or upsmi
USPS
USPS or usps