1. Log in to your Gateway account
You can reset your password at any time by going to the Gateway portal, then navigating to the Forgot Password link. If you are having trouble, you should open a ticket with our support team.
2. Complete “Profile” section on Gateway
Once you’ve logged into Gateway, all merchants must go to the “Profile” page (found on the left-hand navigation bar) and complete all required sections.
3. Set up or link an Avalara AvaTax account under ”Taxes”
From the “Profile” page, navigate to the Taxes tab. From here, scroll to the bottom of the page and read through the Avalara terms and conditions. You may then check the box and click submit.
Questions about state taxes on Goods Marketplace?
4. Enter banking details under “Payments”
From the “Profile” page, navigate to the Payments tab. Merchants must input valid, US-based banking information. These banking details should also correspond with the Legal Business Name listed on your account. Please also make sure your "Accounts Receivable Email" is listed properly; all payment and invoice reports will be sent to this email address.
|Having issues saving your Payment Info?
If you are experiencing an error when attempting to save your payment info,
5. Review information under “Business Info”
From the “Profile” page, navigate to the Business Info tab. All information entered here should be accurate and up-to-date.
Are you using the correct Legal Business Name?
In the Business Info section, the name listed under "Legal Full Name" must exactly match the Legal Business Name associated with your banking information.
If your Legal Business Name is not currently listed accurately, open a ticket with our support team.
6. Read and confirm “Terms & Agreement”
Finally, from the “Profile” page, navigate to the Terms & Agreement tab. Open up the Merchant Agreement.
To complete our Terms & Agreement, merchants must click both check-boxes AND read through the linked “Groupon Goods Marketplace Merchant Agreement."
7. Review and confirm Price Bands
More questions? See our full library of Gateway support materials.